Front Office

As the first points of contact for guests once they arrive, the Concierge and Front Office teams help with any and all accommodation and in-house amenities requests. Also assisting with the organisation of a comprehensive range of on and off-snow services, our goal is to ensure that guest stays are as seamless and carefree as possible.

Responsibilities

  • Meeting and greeting guests in a friendly and professional manner, assisting with guest requests, and providing visitors with helpful recommendations.
  • Preparation and handling of guest check in/check out procedures.
  • Handling of guest payments.
  • Interdepartmental communication with the Reservations, Concierge, and Housekeeping teams to ensure that the highest quality of services are provided to AYA Niseko guests.

Knowledge, Skills & Abilities

  • Strong interpersonal & communication skills, both written and in-person
  • Friendly and professional telephone manner
  • High grooming standards
  • A willingness to learn and to expand your knowledge of property amenities, services, and the local area
  • Desirable: Passion for snowsports and the outdoors
  • Desirable: Previous experience in the hospitality or travel industry

Please note: Valid work permit or working holiday visa is required for seasonal staff.

Remuneration

Seasonal
¥1,050 per hour

Year-Round
Salary negotiable based upon prior experience.

Benefits

  • Health, social, and employment insurance available
  • Subsidised staff accommodation and meals
  • Subsidised ski/snowboard rental
  • Free lift pass

Expected Start Date

Seasonal
November, 2018 - April, 2019

Year-Round
Position available for immediate start

Apply Now

If you are interested in the above position, please send your CV/Resume to [email protected].