Con 6 コピー 3

AYA NISEKO | Concierge Services   

We are more than happy to assist you in making of various preparations prior to your arrival.

This page will guide you through the services we provide and our recommendation of partners for you to book the services. Here you will able to submit your Private Transportation request, see which Restaurant is open for booking or book the winter activities for backcountry lover to the family friendly ones.

Please note:

Before you arrive, Concierge will focusing to assist arranging your Private Transportation, Restaurants booking and winter Activities.

Our partner for Rentals, Lessons and Lift passes, has improve their page and simplify their online booking system, therefore you will have more efficiency to do self-arrangement.

For the spring season (from mid-March), most restaurants have not set a closing date for this winter. Therefore some are still not yet available to book for in March and after. Please do check this page time to time, concierge team will try our best to find more information and keep updating this page.

Pre-Arrival

Before Arrival - List of Concierge services

AIRPORT TRANSFER / ACCESS

PRIVATE TRANPORTATION is our recommendation, The fastest and most comfortable to reach AYA Niseko. There are various sizes of vehicle available for your group to choose from, including compact cars for small families and couples, private vans and minibuses for larger groups, and chartered buses and coaches for parties that require ample seating space.

Once you have arrived and collected your luggage, your personal driver will locate your party at your meeting point and bring you directly to the doors of AYA Niseko. No time wasted planning your route, no bus or train delays: Just sit back and relax—we'll be welcoming you before you know it.

Find your suitable Private Transfer or Other Transportation option, HERE

*Kindly be informed that Private transfer are almost fully booked for Chinese New years season for all car types except sedans.
We apologize for the inconvenience, but if there is no availability for private transfer, we will provide information on other options such as Ski bus or JR train.

Transportation Option

DINING

Not just powder! Niseko prides itself of becoming a drool-worthy gourmet town, ranging from authentic, bistro-like Japanese ‘izakaya’ to Hokkaido-inspired fusion cuisine, everyone gets to find what tickles their taste buds! AYA Niseko is conveniently located at the heart of Hirafu where a lively food and bar scene is within walking distance. For those restaurants a bit far out, taxi pre-booking is highly recommended.

We summarize all of the information of our recommended Restaurant around the area with the latest update, the start booking date and their winter operations.

Restaurants HIRAFU Area Restaurants OTHER Niseko Area

Restaurant in HIRAFU AREA is around AYA Niseko, 5 -15 minutes walking distance. Restaurant in Hanazono/ Niseko Town/Kutchan Town, are 20 - 30 minutes drive distance from AYA Niseko.

SKI / SNOWBOARD EQUIPTMENT HIRE & LESSON

Limited options

After the high season, operations will be reduced or closed early.

Equipment Hire

Our partners cater to all ages and abilities, offering a comprehensive range and expert fitting technicians that will satisfy the most seasoned veteran, and put the most inexperienced beginner at ease.
We collaborate with Rhythm the most sought after rental companies in the region, giving you the convenience, choice, and quality that we believe our guests deserve.

You can do fitting and collect the gear at 3pm time on one day before your rentals date start.
Rhythm provide Complimentary pick up/ Drop service between AYA Niseko to The Rhythm store, upon arrival please let us know when you ready to visit the shop. Upon returning, you don't require to visit the Rhythm store, you can simply return the gear to our SKI Valet team.
Find more information and book your equipment direct - RHYTHM RENTALS

Niseko WOW (In-house Rentals)
Premium Niseko designed Ski and Snowboard equipment by TENKO to give you the best skiing & riding experience possible.
Niseko Wow Rental makes the rental experience more relaxing with an appointment-based, in-house fitting service located on AYA 3F, plus a 10% discount for AYA Niseko Guests!
Advance booking is require, Find more information and book your equipment direct - Niseko Wow Rentals (10% Discount Code: ayaniseko10)

Ski / Snowboard Lesson

Our recommendation are the finest local international snowsports schools, helping you find the tools and tuition that you need to reach your peak potential and fully experience all of the wonder that Niseko has to offer.

Take private Lesson for more flexible time and customize your program, help with your progress to reach your personal goal.

Option to book Private Lesson.

· Niseko WOW Lesson, Niseko Wow, located on AYA Niseko 1F are offering a 10% discount to AYA Guests on all lessons/guiding and equipment rentals. Niseko Wow’s highly qualified Instructors will meet you at the hotel and you can either start your day at the ski-in/ski-out Family Lift or avail of their complimentary driving service to travel to another resort area.Niseko Wow Rentals offer an in-house fitting service located on AYA 3F by pre-arranged appointment only. Enjoy a relaxed fitting environment and avail of slopeside support throughout your stay. Premium, Niseko designed Ski and Snowboard equipment by Tenko will offer you the best experience possible.
More information or Booking directly -Niseko WOW Lesson (10% Discount Code: ayaniseko10)
Contact to Niseko WOW
Email: [email protected]
Phone : +81 (0)136-55-6605

· Rhythm, combine your Rentals and Lesson for whole experience. More information or Booking directly - RHYTHM RIDE

· Snow&Flow, famous with multi national instructor, provide Lesson in Mandarin / Chinese. More information or Booking directly - SNOW&FLOW Private Lesson

Go Snow (* Group Lesson finish on 19th March.*Private lesson finish on 2nd April.)

LIFT PASSES

The Grand Hirafu Lift Pass provides access to Niseko's most famous resort, as well as the wider Hanazono area. Thanks to the abundance of soft, dry powder snow, Hokkaido ski slopes are consistently softer and more forgiving than other top resorts—an advantageous quality for those who are looking to improve, and for those who choose to push themselves to their very limits.

You can purchase the Lift Pass online, After purchase, you will received the QR code that you will use to collect the pass by simply scan the code at the Lift Pass booth, Booth is available in every ticket counter.
For More info and purchase online GRAND HIRAFU - HANAZONO PASS

The Niseko United All Mountain Pass gives complete access to each of the four resorts of the Niseko United mountain, which consist of Grand Hirafu, Hanazono, Annupuri, and Niseko Village. You are also able to travel between the four resorts using the Niseko United Shuttle bus.
For More info and purchase online ALL MOUNTAIN PASS

WINTER ADVENTURE

Being the capital of the worlds Powder Snow, Niseko gifted with full of winter adventure. our pleasure to assist you arranging winter activities to fully enjoy the snowiest area in Japan. Form the Backcountry Lover to Fun activities for families, We will assist with finding your personal Mountain Guide, who will provide you with the equipment and lead you to the best locations for fresh powder. Explore fields full of fresh powder snow with Heli Skiing or Cat Skiing, completely untouched and unspoilt. For those who don't Ski, Snowmobile and Snowshoeing are the family most recommended activities.

To find more details and book the activities, please find HERE

Term & Condition

Please be informed that AYA NISEKO must abide by our partners’ booking and cancellation policy and cannot exercise any flexibility to modify their rules. Once your reservation is confirmed, any changes or cancellation within 7 days of reservation date may be subject to penalty due to time needed for re-confirmation per vendor and restaurants’ requests.

The Due date of each payment is 14 days before your arrival date. we highly suggest that you settle the payment in advance for more efficient check in experience.

Covid-19 Update

· Our roles to prevent the spread of the corona virus https://www.tokyu-rs.co.jp/c19
· More information update from Japanese Governmen https://www.mhlw.go.jp/

Contact Concierge

If you have any further inquires about Concierge Services, feel free to contact us through the contact from below.
We are trying our best to response your inquiries as soon as possible however due to limited sources it may take time for us to attend your request, Your understanding is highly appreciated.

Enquire Now