Guest Services
In addition to our comprehensive selection of in-house amenities and exclusive guest benefits, our professional and devoted team of AYA Niseko staff are dedicated to providing seamless service to each and every guest, seven days a week. We work alongside some of the finest service providers and organisations in Hokkaido, so if there's anything you need that will enhance your stay, we'll be ready to listen.
Front Desk & Reception
With a comprehensive selection of in-house amenities and exclusive guest benefits, our devoted team of AYA staff are dedicated to providing seamless service.
Airport Transfers
Your journey does not begin when you arrive at our doors, but at the very moment you disembark. Travel directly to our doors in comfort with a private transfer.
Lift Passes
The Grand Hirafu Lift Pass also provides access to the wider Hanazono area, whereas the Niseko United All Mountain Pass gives complete access to all 4 resorts.
Equipment Hire
Allow us to assist you in sourcing winter equipment that will exceed your expectations of both comfort and performance.
Mountain Guiding
AYA Niseko will assist with finding your personal mountain guide, who will provide you with the equipment and lead you to the best locations for fresh powder.
Heli Skiing & Cat Skiing
Explore fields full of fresh powder snow, flowing lines that are completely untouched and unspoilt, and a mountain you have entirely to yourself.
Snowmobiling
Providing access to remote areas and high-speeds that are impossible to reach otherwise, snowmobiles come in many shapes and forms.
Ski & Snowboard Lessons
AYA Niseko's outstanding ski-in ski-out location on the internationally lauded Grand Hirafu ski resort offers unprecedented access to the slopes.
Rafting
Niseko rafting is an addictive and adrenaline-packed whitewater ride taking place on the incredible Shiribetsu River.
Kayaking & Other Watersports
Sea kayaking near the Shakotan peninsula or Otaru Osyoro provides close access to beautiful shoreline areas normally inaccessible by foot.
Hiking & Trail Runs
Regarded as wild by much of Japan, Hokkaido is covered by seemingly untouched national parks, rough mountains, and a huge selection of terrain.
Lakes & Wetlands
Hokkaido is covered by incredible Lakes, Marshes, Swamps and Wetlands, teeming with life and providing stunning natural spectacles.
Road & Mountain Biking
Hokkaido truly is the ideal location for a road cycling enthusiast, and as a result of these conditions, the cycling population in Hokkaido has boomed.
Hokkaido Day Trips
Niseko is a popular base for exploring Hokkaido’s top spots and is only two hours from many regional attractions like Sapporo, Otaru, Shakotan, and many more.
Golf
Niseko has rapidly become famous not only for its abundant powder snow, but also for its expanding collection of world-class golf resorts.
